Al-Mouwarrath Privacy Policy

Al-Mouwarrath Privacy Policy

Effective Date: April 1, 2025

At Al-Mouwarrath, developed by Fujairah Culture & Media Authority, we prioritize user privacy and security. This policy outlines our approach to collecting, using, and protecting your information.

Information We Collect

• Firebase Login Information: We collect your unique user ID, email address (if provided), and other information you share through Firebase Authentication.
• User Feedback: We gather feedback submitted through our in-app mechanism, which may include text, images, or other forms of communication.
• Analytics Data: We use analytics tools to collect data on your interactions with our app, including: 

• Device information (e.g., device type, operating system, browser type)
• App usage data (e.g., time spent on screens, feature usage, crash reports)
• Aggregate metrics (e.g., number of sessions, screen views, bounce rates) 

How We Use Your Information

• Providing and Improving Our App: We use your Firebase login information to authenticate and authorize access. Analytics data helps us identify trends, fix issues, and optimize performance.
• Responding to Your Feedback: We use your feedback to respond to inquiries, address issues, and improve overall quality.
• Enhancing User Experience: Analytics data informs our decisions to improve the user experience.

Data Sharing and Disclosure

We don't share your information with third parties, except:

• With Your Consent: We may share information if you provide explicit consent.
• For Analytics Purposes: We may share aggregated or de-identified analytics data with third-party providers to help us understand app usage and trends.
• To Comply with Laws and Regulations: We may disclose information if required by law or to comply with regulatory requests.

Data Security

We take reasonable measures to protect your information, including:

• Encryption: We encrypt data in transit using industry-standard protocols (e.g., HTTPS).
• Secure Storage: We store your information in secure, access-controlled environments.
• Regular Security Audits: We conduct regular audits to identify and address potential vulnerabilities.

Your Choices and Rights

• Delete Your Account: You can delete your account and associated data by contacting us.
• Opt-Out of Analytics: You can opt-out of analytics data collection by adjusting your device settings or using a tracking blocker.
• Access and Correction: You can request access to or correction of your information by contacting us.

Changes to This Policy

We may update this policy from time to time. If we make significant changes, we'll notify you by posting a notice on our website or through in-app notifications ¹